Go to the Gerber Technology (or Thales/Gemalto) support site.
Download the latest .
In the Admin Control Center ( localhost:1947 ), go to and ensure "Allow Access to Remote Licenses" is checked. When to Contact Gerber Support a valid accumark license was not found for this product
If none of the above steps work, the issue may be internal to the license itself: Go to the Gerber Technology (or Thales/Gemalto) support site
If you are on a subscription model, your payment may have failed or the term ended. a valid accumark license was not found for this product