Users currently experiencing issues with the new Alexa+ service might find that resetting older smart plugs or devices helps re-establish connections. Technical Context
Navigate to More > Settings in your mobile app.
If your device is unresponsive, a standard fix is to unplug it for 30 seconds and then reconnect.
The keyword "" typically refers to the configuration and troubleshooting of Amazon Alexa's 18-month voice recording retention policy . This setting ensures that your interaction history is automatically deleted after 18 months to enhance privacy and data management. Understanding the 18-Month Retention Setting
Beyond data retention, "fixing" an Alexa device often involves resolving connectivity or hardware indicators:
Under Automatically delete recordings , select the 18 months option.
Amazon allows users to manage how long their voice recordings and text transcripts are stored in the cloud. By selecting the "18 months" option, you effectively set a rolling deletion window:
Save your changes. Once fixed, Alexa will handle the cleanup automatically. Troubleshooting Common Alexa Issues
Select Alexa Privacy and then Manage Your Alexa Data .