Network issues are preventing the client from "seeing" the license server.
The most frequent cause is that the local machine doesn't know where to look for the license.
If the configuration is correct but the error persists, your network may be blocking the "handshake" between the client and server. cadworx splm error 7502
As of December 31, 2024 , Hexagon no longer generates new license keys for the old SPLM system. If your organization has migrated, you must install the Intergraph Smart Licensing (ISL) Client instead of the old SPLM client.
Firewall settings are blocking the specific communication ports used by Intergraph/Hexagon software. Network issues are preventing the client from "seeing"
If you have both SPLM and ISL installed, they may conflict. It is often recommended to remove the old SPLM before installing the new Smart Licensing system. 4. Advanced Troubleshooting Intergraph Smart Licensing - Version 14.3 - Help - Hexagon
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" . As of December 31, 2024 , Hexagon no
Ensure the computer is configured to point to the correct SPLM server IP address or hostname.
Intergraph (Hexagon) has transitioned away from the traditional SPLM system.