Hold the button for about 10 seconds until the LED flashes once, then release. This report contains the Serial Number and Firmware Version .
To create a custom firmware fix for your specific printer, you must first gather three unique identifiers from your device:
With the printer on, hold the Stop/Cancel button for 10–15 seconds until the LEDs flash, then restart the device. Hold the button for about 10 seconds until
Applying unofficial firmware usually voids your manufacturer's warranty. Always ensure you are using a fix file generated specifically for your machine's Serial and CRUM numbers to avoid "bricking" the printer.
The specific software version currently running on the printer (e.g., V3.00.01.05). After the reboot, you must remove the toner
After the reboot, you must remove the toner chip from the cartridge or cover it with non-conductive tape. This prevents the printer from reading the old "empty" chip data again. Alternative: Manual Hardware Reset
Some users report success by turning the printer off, unplugging it for 10 minutes, and then restarting it with the toner re-seated. After the reboot
, a firmware fix (often called "resoftare") is a popular way to bypass the restrictive toner chip. By applying a custom firmware reset, you can use refilled cartridges without needing a new chip every time, essentially turning your printer into a "chipless" machine. Prerequisites: What You’ll Need Before Starting