Look for a utility named or use the Genetec Toolchest if installed. Run the application as an Administrator. Select the Admin user. Enter and confirm your new password. Click Apply or Reset . Method 2: Resetting via the SQL Database
Often used combinations like admin/admin , admin/12345 , or root/pass . To add these to the Config Tool: In Config Tool, go to the Video or Access Control task.
Genetec provides a specific utility for system administrators to reset the Directory password. Log in to the Windows Server hosting the . genetec config tool default password
Regularly back up your Directory database. If a catastrophic credential corruption occurs, restoring a recent backup is the safest recovery route. To help you get back into your system, let me know:
Locate the database (usually named Directory or SecurityCenter ). Look for a utility named or use the
If you lost the password to your Genetec Config Tool, you cannot retrieve it in plain text. However, you can reset it if you have administrative access to the Windows server hosting the Genetec Directory. Method 1: Using the Genetec Toolchest (Password Reset Tool)
Once the script is executed, you can log in with the Admin username and the temporary password (or no password), and immediately create a new secure password. Default Passwords for Connected Hardware Enter and confirm your new password
Create individual user accounts for every operator and administrator. Link them to Active Directory/LDAP if possible. This ensures accountability and prevents total lockout if one person forgets a password.
Prompts you to create a password on the first login. Bosch: Prompts you to create a password on the first login.