For further assistance, you can find local support through the Konica Minolta Service Locator.
Access the (usually by pressing Counter > Display Keypad > Stop > 0 > 0 > Stop > 0 > 1 ). Select System 1 . Navigate to Initialization and select Trouble Reset . Follow the prompts to restart the machine. 4. Check Firmware Version
: In the PDF or document print settings, select "Print as Image" to bypass complex vector processing. konica minolta code 9903
: If printing from Excel, try printing one worksheet at a time or saving the file as a PDF before printing. When to Call a Technician
Does this error occur on every print job, or only when you try to print specific types of files ? For further assistance, you can find local support
: In some cases, the error is treated as a "99 jam," which can be caused by sensor timing issues during the pre-phase or startup. Step-by-Step Troubleshooting Guide 1. Perform a Soft Reset
If these steps do not resolve the issue, the problem may lie with the process or the IDC sensors (1 and 2). A certified technician can check the "level history" of these sensors or adjust the transport speed and registration loop to fix permanent timing errors. Navigate to Initialization and select Trouble Reset
: Older firmware versions may lack the necessary protocols to handle modern document data, leading to internal timing or processing failures.
Konica Minolta often releases firmware patches to address specific 99-series errors. Ensure your machine is running at least version or newer, as these versions contain stability fixes for data processing. 5. Analyze the Source Document