When the "Registration Period has expired" prompt appears, click to browse and select your new license XML.
Applying a license incorrectly can lead to service downtime. Follow these industry-standard steps for a smooth transition. 1. The Standard Application Method (GUI) manageengine servicedesk plus license xml best
: The number of "Named Technicians" permitted to log in. When the "Registration Period has expired" prompt appears,
: The date when the current license or subscription term ends. Best Practices for Applying Your License XML Best Practices for Applying Your License XML The
The license XML file is a configuration document provided by ManageEngine that defines your organization’s entitlements. It typically includes: : Name, company, and email address.
If your license expires and the application service fails to start, you must apply the license via the command line: the ManageEngine ServiceDesk Plus service. Open a Command Prompt as an Administrator. Navigate to the [ServiceDesk_Home]\bin directory. Execute run.bat (Windows) or run.sh (Linux).
For most active installations, use the built-in License Registration wizard: Log in as an . Click the Help icon in the top header and select License . Click Browse to locate your .xml license file. Select the file and click Upgrade . 2. Handling an Expired License (Command Line)