Ensure your external scripts do not lock up or create infinite loops. Because MicroSIP executes these scripts synchronously, a hung script could cause the softphone UI to freeze. Always run heavy operations asynchronously or in the background from your initial trigger script. Next Steps for Your Integration
MicroSIP can execute local scripts or third-party executable files when specific call events occur. This effectively allows bi-directional communication between MicroSIP and your local applications (like populating a CRM screen when a call arrives).
Trigger a CRM database lookup to show who is calling before answering. Format: cmdIncomingCall=C:\path\to\your\script.bat cmdCallAnswer Event: The user answers the incoming call. microsip api documentation
To help you build out a tailored communication stack, let me know:
@echo off echo The caller ID is %1 python c:\scripts\crm_lookup.py --number=%1 Use code with caution. Managing the Running Process Ensure your external scripts do not lock up
What are you trying to connect with MicroSIP?
Push call logs, handle automated post-call cleanup, or stop a timer. Format: cmdCallEnd=C:\path\to\your\script.bat 3. Best Practices for MicroSIP Integration Next Steps for Your Integration MicroSIP can execute
To ensure smooth operation when building an integration layer for MicroSIP, developers should adhere to the following architectural patterns: Handling Parameters in Scripts
Do you prefer writing your automation scripts in , Node.js , or Windows Batch ?
Every time these triggers fire, MicroSIP will pass the as a plain text string parameter to your script. cmdIncomingCall Event: An incoming call rings on the softphone.