Printcopyinfo Error Codes New [best] Online
A conflict between a recent firmware update and the custom print scripts used for billing or tracking. The Fix:
In Windows, navigate to Applications and Services Logs > Microsoft > Windows > PrintService . This often provides a more detailed description of why the "PCI" error was triggered.
Often due to a sudden change in IP address, a firewall update, or a disconnected network cable. The Fix:
Force a manual sync of your user database within the print management console.
Use the HP Support Community to find specific "Job Accounting" error resolutions.
Look into the Xerox Customer Support Forum for "Account Tracking" errors.
Ensure you are using the Global Print Driver or a verified V4 Driver from the manufacturer. New OS updates often break older V3 drivers.
Ensure port 9100 or the specific tracking port (often found in the PaperCut Knowledge Base ) is open. 2. Error Code: PCI-2045 (Authentication Failed)
This appears when a user tries to copy or scan, but their credentials aren't being verified.
This code indicates that the tracking software cannot reach the printer hardware over the network.
A conflict between a recent firmware update and the custom print scripts used for billing or tracking. The Fix:
In Windows, navigate to Applications and Services Logs > Microsoft > Windows > PrintService . This often provides a more detailed description of why the "PCI" error was triggered.
Often due to a sudden change in IP address, a firewall update, or a disconnected network cable. The Fix:
Force a manual sync of your user database within the print management console.
Use the HP Support Community to find specific "Job Accounting" error resolutions.
Look into the Xerox Customer Support Forum for "Account Tracking" errors.
Ensure you are using the Global Print Driver or a verified V4 Driver from the manufacturer. New OS updates often break older V3 drivers.
Ensure port 9100 or the specific tracking port (often found in the PaperCut Knowledge Base ) is open. 2. Error Code: PCI-2045 (Authentication Failed)
This appears when a user tries to copy or scan, but their credentials aren't being verified.
This code indicates that the tracking software cannot reach the printer hardware over the network.
