Log in to the via a web browser. Check under "My Subscriptions" or "Order History" to ensure your license hasn't expired or been cancelled. Legacy Product Handling
Use the email associated with your original Red Giant purchase. red giant id and password work
You might be trying to use a newer version of the plugin than your ID actually owns. Check the version numbers in the Maxon App. Log in to the via a web browser
I can provide specific to clear your license cache if a standard login doesn't work. red giant id and password work
Some VPNs block the Maxon license server. Disable them during login.
Ensure the toggle for your specific product is switched to "On" or shows as "Licensed." 3. Troubleshooting Common Login Issues
Ensure Maxon.exe and Red Giant Service have permission to access the internet.