Because this is a modified Android environment, the Play Store can occasionally desync. Clearing the cache of the Google Play Services app in the Android settings menu usually restores functionality. Are you using the standard model or the Plus model? Are you experiencing server disconnection or app crashes ?

Download the correct firmware bin file from a reputable community source like the tracked updates on SAT4DvB Facebook Community .

The box will connect to the official server and list available firmware versions.