: It is recommended to remove your SIM card and microSD card before proceeding to prevent accidental data loss. Method 1: Hardware Button Combination (Recovery Mode)
If the phone is "soft-bricked" or the button combinations aren't working, you can use the Xperia Companion (formerly PC Companion) on a Windows computer. How Do I Factory Reset with PC Companion? - Community sony ericsson mt11i hard reset
: Press and hold the Left and Right buttons located directly beneath the display. : It is recommended to remove your SIM
If you can still access the dialer, you can trigger a deep system reset using a service code. Open the app and access the keypad. Enter the following code: *#*#7378423#*#* . A Service Menu will appear. Select Customization Settings . - Community : Press and hold the Left
: Charge your device to at least 80% to prevent it from powering off during the reset, which could cause software corruption.
: Ensure you have backed up any essential files, as this process erases everything on the internal memory.