!link! - Zammad Addons

For advanced users, Zammad supports (using the .szpm format). These are custom developments that can change the interface or add entirely new backend logic. One Tab Only Addon - Development - Zammad - Community

: Expand how customers reach you with addons for Telegram , Facebook , WhatsApp Business , and SMS (via Twilio).

: Provides ready-to-use "recipes" for Zammad, connecting it to tools like Microsoft Dynamics 365 , HubSpot , and Slack . zammad addons

: A recent addition that helps agents polish, shorten, or translate replies.

: Connect your user database with LDAP/Active Directory or enable Single Sign-On (SSO) via SAML , OpenID Connect , and OAuth (Google, GitHub, etc.). For advanced users, Zammad supports (using the

: The i-doit integration allows you to link physical and digital assets directly to support tickets, perfect for IT service desks. Productivity Tools :

is a powerhouse of open-source support, but its true strength lies in its ability to grow beyond its core features . Whether you call them addons , packages , or integrations , these extensions allow you to tailor your helpdesk to your team's specific workflow. : Provides ready-to-use "recipes" for Zammad, connecting it

: Offers a dedicated Zammad node to connect with over 1,000 services for complex, self-hosted automation.

Zammad comes pre-equipped with numerous integrations that function as native addons. These are maintained by the Zammad team and can be activated directly from the under System → Integrations .

: Sync ticket deadlines and reminders with your personal calendar. 2. Third-Party Automation Connectors